Livingston County 911 achieves rare accreditation status

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If you’ve never had to call on Livingston County 911 Central Dispatch for help, be thankful. Those of us who have, however, know how truly wonderful the department is.

And now, you don’t have to take our word for the department’s wonderfulness. There’s further proof after our very own Livingston County 911 Central Dispatch achieved a rare status, earning the Triple Accredited Center of Excellence (Tri-ACE) status from the International Academies of Emergency Dispatch.

The IAED is an international, nonprofit, standard-setting organization that promotes safe and effective emergency dispatch services worldwide. Comprising three allied Academies for medical, fire, and police dispatching, the IAED supports first responder-related research, unified protocol application, legislation for emergency call center regulation, and strengthening the emergency dispatch community through education, certification, and accreditation.

This prestigious accreditation makes Livingston County Dispatch the only department in Michigan to achieve Tri-ACE status. It’s also one of just 11 Tri-ACE accredited agencies in the U.S., and 15 in the entire world.

What does this accreditation mean for Livingston County residents?

While Livingston County’s 911 dispatchers are cross-trained to handle police, fire and medical calls, the accreditation means that they met or exceeded 20 points of accreditation in each type of emergency to earn Tri-ACE certification. The accreditation ensures that dispatchers get good information from callers and process the calls to get help on its way as quickly as possible.

So, hats off to Livingston County 911 Central Dispatch. You can follow the department on Facebook by clicking here.

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The Livingston Post is the only locally owned, all-digital information and opinion site in Livingston County, Mich. It was launched by award-winning journalists who were laid off from the Livingston County Daily Press & Argus by Gannett Co. Inc. in 2009.

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