LACASA Center has been awarded a 100 Percent Ranking on its State Quality Assurance Audit by the Michigan Domestic and Sexual Violence Prevention and Treatment Board (MDSVPTB).
“This is an amazing accomplishment,” said Karen Porter, quality assurance director of the MDSVPTB. “Especially for an organization the size and scope of LACASA, which provides nearly 30 distinct program areas for victims of child abuse, domestic violence and sexual assault.”
Porter along with four other MDSVPTB reviewers conducted the LACASA audit in September, 2016. The state agency recently released its findings at a LACASA Board of Directors meeting.
“The MDSVPTB ranked LACASA as 100 percent compliant in 153 core and advanced service areas, a ranking we rarely see,” said Porter.
Not only did LACASA earn this distinction, Porter said, but it also received “exceeds” ratings in numerous program areas. The “exceeds” category means an agency not only meets a set standard, but performs beyond normal operating procedures.
The “exceeds” rankings were given to LACASA for 11 standards addressing Governance, Community Relations, Children’s Center, Facility, Volunteer Program, and Client Personal Care. “LACASA and its Board of Directors should be very proud,” Porter said.
“We are ecstatic about the state’s report,” said LACASA CEO & President, Bobette Schrandt. “The recognition we received in key areas is especially important. We work hard to ensure that our clients are treated with dignity and respect. It was rewarding to receive praise for creating a positive and supportive atmosphere for victims and survivors.
The MDSVPTB audit is an intense process, Schrandt said. “We begin months ahead to complete state evaluation forms and compile all the documents pertaining to our agency and the work of each department.
MDSVPTB operates under the State of Michigan Department of Health and Human Services. It audits state domestic violence and sexual assault organizations on a rotating basis, usually every five years.
According to LACASA’s Board Chair, David Morse, the results of the state’s report are significant for the agency. “It’s a remarkable accomplishment to receive a 100 percent ranking from this governmental oversight committee. I can speak for all of our board members when I say we are incredibly proud to support the work LACASA accomplishes for victims and survivors.”
“The fact that we exceed quality standards in numerous areas is a testament to the dedication of LACASA’s staff, board, volunteers and supporters,” said Morse. “Livingston County is incredibly fortunate to have an organization like LACASA in our community.”
The MDSVPTB oversight committee’s audit report for LACASA can be viewed at lacasacenter.org.